POLICIES

BOOKING POLICIES
All appointments require a 30% booking fee to secure your appointment. This is payable through the Fresha booking link. The remainder will be payable on the day of service.

RESCHEDULING AND CANCELLATIONS
If you need to reschedule or cancel your appointment, please let me know prior to 24 hours beforehand. Your booking fee will be held for a future appointment. Any rescheduling or cancellations made within 24 hours of your appointment will result in your booking fee being forfeited as a cancellation fee.

NO SHOWS
If you are running late to your appointment please let me know asap. Anyone running more than 15 minutes late with no contact and explanation, will be marked as a no show. No shows are required to pay a 50% no show fee. You will no longer be able to book any future appointments until this fee is paid.

REFUNDS
CJ Lashes and Beauty does not offer full refunds. You must address any issues you may have before leaving your appointment.

If you have any issues after leaving your appointment (such as retention) you must let me know within the first 72 hours. Anything after 72 hours is a result of your aftercare.

INFILLS
To qualify for an infill, you must have at least 40% of lashes remaining. Anything less than 40% will require a full set and will be charged accordingly.